Tracking a Draft Request:
A requester can save a request for modifying, submitting, or deleting it later. This is useful if the requester is awaiting for additional information before submitting the request.
Only the requester can modify, submit, or delete the draft request. Users such as system administrators(ex: XELSYSADM) and beneficiaries cannot view draft requests saved by others.
Then how to track a draft request:
Note: Only requester can view the draft request using below approach.
In Identity Self Service, under Requests, click Track Requests. The Track Requests page is displayed.
From the Status list, select the Equals search operator, and then select Request Draft Created from the adjacent list.
In the Search Results region, from the Show list, select the Requests Raised by Me filter.
(Optional) Use any other search criteria as described in "Tracking a Request".
Click Search. The search results is displayed in a tabular format.
The draft request cannot be withdrawn or closed. To delete a draft request, select a request and click Delete Request.
To open a draft request to modify or submit it, click the link in the Request ID column. In the Edit Draft Request page, you can click Submit to submit the draft request. If the Submit button is not active, select and edit each cart item in the Cart Items region, and then click Ready to Submit. To modify and save the request data, click Update Draft Request.
